About the Position
Position is responsible for assisting leadership in data collection and preparation across the organization with a focus in Quality Assurance (QA) and Risk Management. This position may assist with the duties of a Quality Assurance Coordinator in addition to the data responsibilities assigned. Responsible for assisting Director of Quality Assurance in managing data timelines, project deadlines, and assist with other tasks as it relates to quality assurance and risk as assigned.
Duties & Responsibilities
Assist the Director of Quality Assurance in collecting and preparing data for reporting from multiple database sources
Assist with planning, developing, and communicating project timelines to internal staff related to QA activities
Assists with preparation of meeting materials and reports completed by the QA department
Tracks and manages data as required by department
Assist Director of Quality Assurance in his/her duties with coordinating meetings, scheduling projects for the department, and assuring accurate data is submitted to others within proper deadlines
Assist with overseeing all aspects of general office coordination as it relates to QA
Maintains office calendar to coordinate workflow and meetings for Director of Quality Assurance and team
Maintains confidentiality in all aspects of patient, staff and agency information
Answers telephones and transfers to appropriate staff member
Experience & Qualifications
Education & Experience
High school diploma or equivalent
Some college preferred
Minimum two years’ experience using various databases to collect and report on data with a preference for quality, quality assurance, or risk management department experience.
Health care setting and/or community health care experience preferred.
Must possess a thorough knowledge of modern office practices, procedures, and equipment, including computers, copiers, and other standard office equipment
Ability to work independently, organize, monitor, and adjust work as necessary to ensure accuracy and timeliness
Demonstrated ability to identify and solve problems
Must be able to demonstrate experience in excel and other database software programs; pulling and analyzing data, manipulating data and reports, creating technical reports, and summarizing findings
Ability to strongly embrace and personify the mission and values of GraceMed with socio-economic and cultural sensitivity in mind
Must display good verbal and written communication skills, and be able to professionally receive and follow oral instructions
Must be able to interact with staff at all levels, other government officials, governing boards, private agencies, auditors, and contractors
Work Environment & Schedule
Occasional travel is required. Medical office setting. Ability to sit and/or stand for long periods of time. Bending, stooping, and lifting (up to 50lbs.) may be required. Interaction with physicians, patients and other office personnel. May involve contact with angry, upset or ill persons. May involve potential exposure to blood and body fluids and other hazardous substances. Must have visual acuity and manual dexterity to interface with computer. Must have auditory acuity to handle phone calls.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
This job description has been examined for compliance with the Americans with Disabilities Act (ADA) and the Fair Labor Standards Act (FLSA) (May 1995).
Normal schedule is Monday through Friday 8:00 am to 5:00 pm., schedule may vary.
As an employee of GraceMed Health Clinic, Inc., you are bound by principles of medical ethics. You have both a legal and moral obligation to protect the privacy of our patients. In the course of your work, you will have access to confidential information regarding patients, and/or the practices’ confidential business. It is essential that you refrain from any discussions regarding personal information about a patient, a patient’s condition, a patient’s finances, proprietary company information, and/or the practices’ confidential business with any third person. This includes, but is not limited to, other employees, your spouse, family or friends.
Confidentiality is so important that any breach of this policy will be considered grounds for termination. Review and signature of the Agreement is a condition of employment. Successful skills testing, drug screening, and a background check are required for employment.